PRIVACY POLICY

Last Updated: March 17th 2025

OUR COMMITMENT TO YOUR PRIVACY

At VRAL Co. ("VRAL," "we," "our," or "us"), we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website at www.vral.io (the "Platform"), our software applications, and any related services (collectively, our "Services").

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

In simplified form:

• We collect information directly from you, automatically as you use our Services, and sometimes from third parties.
• We take your data security seriously and implement appropriate safeguards.
• We may share your information with service providers and partners who help us deliver our Services.
• We use cookies and similar technologies to enhance your experience and may use this data for analytics and advertising.
• We do not knowingly collect information from children under 18.
• We primarily store and process data in the United States.
• You have choices about how we use your information, including options to limit certain uses.

For complete details, please read the full policy below.

INFORMATION WE COLLECT

Information You Provide Directly

We collect information you voluntarily provide when using our Services, including:

• Contact and Account Information: When you register with us, we collect your name, email address, phone number, address, and login credentials.
• Profile Information: This may include your photo, avatar, biographical details, and social media handles.
• Demographic Information: Such as your age, gender, and location.
• Professional Information: Your company name, title, industry, and other details about your business.
• Payment Information: When you make purchases, we collect billing information and payment details. We use trusted third-party payment processors who collect and process your full payment information. VRAL only accesses limited payment information like the last four digits of your credit card and expiration date.
• Content and Communications: Any information you provide when contacting our support team, responding to surveys, or participating in promotions.
• Product Information: Details about physical products you send to us for photography and content creation.
• User Submissions: Any ratings, comments, feedback, or other content you voluntarily share on our Platform.

Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

• Device Information: Your device type, operating system, browser type, screen resolution, IP address, and other technical identifiers.
• Usage Information: How you interact with our Services, including pages visited, features used, click patterns, time spent on pages, and other analytics data.
• Location Information: General location data derived from your IP address or device settings.

Information From Other Sources

We may receive information about you from other sources, including:

• Business Partners: Marketing partners, analytics providers, and advertising networks may share information about your interactions with their services.
• Third-Party Services: If you connect your social media accounts or other third-party services to our Platform, we may receive information from these services.
• Public Sources: We may collect information from publicly available sources to supplement the data we have about you.

HOW WE COLLECT INFORMATION

Information You Provide

We collect information directly when you:

• Create or update your account
• Fill out forms on our Platform
• Upload content for our services
• Contact our customer support
• Participate in surveys or promotions
• Leave reviews or comments
• Make purchases through our Platform

Automatic Collection Technologies

We use various technologies to automatically collect information, including:

• Cookies: Small data files stored on your device that help us remember your preferences and improve your experience. For more information, see our "Cookies and Similar Technologies" section below.
• Pixels and Beacons: Small graphic images that help us understand how users interact with our Platform and emails.
• Analytics Tools: We use services like Google Analytics to understand user behavior and improve our Services.
• Local Storage: Information stored locally on your device to remember your preferences and settings.

HOW WE USE YOUR INFORMATION

We use your personal information for various purposes, including to:

Provide and Improve Our Services

• Deliver the services you request
• Process your transactions and fulfill orders
• Personalize your experience based on your preferences
• Develop new features and enhance existing ones
• Troubleshoot issues and provide customer support
• Maintain and optimize our Platform

Communicate With You

• Send service-related notifications and updates
• Respond to your inquiries and requests
• Provide information about products, services, or promotions
• Send marketing communications (subject to your preferences)
• Solicit feedback about our Services

Protect Our Business and Users

• Detect, investigate, and prevent fraudulent or unauthorized activities
• Enforce our Terms of Service and other policies
• Verify your identity and prevent misuse of our Services
• Protect our legal rights and comply with applicable laws

Business Operations

• Analyze trends and user behavior to make business decisions
• Measure the effectiveness of our marketing efforts
• Process data for internal research and development
• Create aggregated or anonymized information for analytics purposes

COOKIES AND SIMILAR TECHNOLOGIES

Types of Cookies We Use

We use different types of cookies and similar technologies:

• Essential Cookies: Necessary for the Platform to function properly
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how visitors interact with our Platform.
• Marketing Cookies: Track your browsing habits to deliver tailored advertising.

Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can typically delete cookies or set your browser to decline them, although this may impact your experience with our Services.

For more information about managing cookies, visit www.allaboutcookies.org.

HOW WE SHARE YOUR INFORMATION

We may share your information with the following categories of recipients:

Service Providers

We work with third-party service providers who perform functions on our behalf, such as:

• Payment processors
• Cloud storage providers
• Email and communication services
• Analytics and data processing companies
• Customer support services

These providers are obligated to protect your information and may only use it for the specific services they provide to us.

Business Partners

We may share information with business partners who offer services jointly with us. For example, when you participate in co-sponsored events or promotions.

Advertising Partners

We work with advertising networks to show you relevant ads. These partners may use cookies and similar technologies to collect information about your interactions with our Services and other websites.

For Legal Reasons

We may share information when we believe in good faith that disclosure is necessary to:

• Comply with laws, regulations, or legal processes
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Investigate and prevent fraud or security issues

Business Transfers

If VRAL is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Platform of any change in ownership or uses of your personal information.

With Your Consent

We may share your information in other circumstances with your explicit consent.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes of the processing through other means.

YOUR PRIVACY CHOICES

Depending on your location, you may have certain rights regarding your personal information:

Access and Updating Your Information

You can access and update certain personal information through your account settings. For other information, please contact us at privacy@vral.io.

Marketing Communications

You can opt out of marketing emails by following the unsubscribe instructions in the emails or by contacting us directly. Even if you opt out of marketing messages, we may still send you service-related communications.

Text Message Opt-Out

If you receive text messages from us, you can opt out by replying "STOP" to any message or by contacting us at privacy@vral.io.

Cookies and Tracking

You can manage cookies through your browser settings. To opt out of certain analytics tracking, you can use tools provided by those services (such as the Google Analytics Opt-out Browser Add-on).

Interest-Based Advertising

You can limit interest-based advertising by:

• Adjusting your device or browser settings
• Using industry opt-out tools from organizations like the Network Advertising Initiative or Digital Advertising Alliance
• Adjusting your advertising preferences on social media platforms

CHILDREN'S PRIVACY

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we might have information from or about a child under 18, please contact us at privacy@vral.io.

INTERNATIONAL DATA TRANSFERS

VRAL is based in the United States, and we process and store information on servers located in the United States. If you are located outside the United States, your personal information will be transferred to the United States for processing and storage. By using our Services or providing us with personal information, you consent to this transfer.

The United States may have data protection laws that are different from those in your country. However, we take appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Policy.

SPECIFIC REGIONAL PRIVACY RIGHTS

California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to Know: You can request information about the personal information we've collected about you and how we've used and shared it.
• Right to Delete: You can request that we delete personal information we have about you.
• Right to Correct: You can request that we correct inaccurate personal information.
• Right to Opt-Out: You can opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: You can limit our use of your sensitive personal information.

To exercise these rights, contact us at privacy@vral.io or visit the "Privacy Choices" section of our Platform.

Under California's "Shine the Light" law, California residents may request a list of personal information we have disclosed to third parties for direct marketing purposes during the preceding year. To make such a request, please contact us at privacy@vral.io with "Shine the Light Request" in the subject line.

Nevada Residents

Nevada law gives residents the right to opt out of the sale of certain personal information. We do not currently sell personal information as defined in Nevada law. If you have questions, please contact us at privacy@vral.io.

European Residents

While VRAL primarily serves customers in the United States, we respect the rights of individuals in the European Economic Area (EEA), the United Kingdom, and Switzerland. If applicable, you may have the following rights:

• Access: Receive information about our processing of your personal data and access to that data.
• Rectification: Have inaccurate personal data corrected.
• Erasure: Request deletion of your personal data in certain circumstances.
• Restriction: Request restriction of processing your personal data.
• Data Portability: Receive a copy of your personal data in a structured, commonly used format.
• Objection: Object to our processing of your personal data.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@vral.io.

THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites and services that are not owned or controlled by VRAL. This Privacy Policy applies only to our Services. We have no control over, and assume no responsibility for, the privacy policies or practices of any third-party websites or services. We encourage you to read the privacy policies of all websites you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on our Platform prior to the changes becoming effective. The date at the top of this policy indicates when it was last updated.

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@vral.io
Mail: VRAL
1090 TEXAN TRL UNIT 560
GRAPEVINE TX 76051
Attn: Privacy Team

We are committed to working with you to resolve any complaints about our collection or use of your personal information.

© 2025 VRAL Co. All rights reserved.